Countdown App AndroidCountdown Android App Support

Frequently Asked Questions

Can I share a countdown event in social media?

You can share any event which uses one of the standard themes in social media. However, an event created using the Custom Image theme will not be able to display the photo when shared and will default to a generic theme.

Why do I still see ads after purchasing the upgrade?

To remove the ads, please open Settings and select Restore purchases.

Why is the widget not updating?

First, try to remove and then re-add the widget. If you use a third-party launcher, please try restarting your device. In most cases, that will help.

Why does the widget stop?

The widget may stop if the application is forced to stop in the background. However, it should automatically start again after 5 minutes.

Why are the widgets still showing after I removed the app?

You need to remove the widgets manually. Android enforces this behavior.

Countdown off by 1 hour?

If it looks like your countdown is off by 1 hour, it is most likely because clocks will be set forward or back due to Daylight Saving Time (DST) before the countdown ends.

How do I set up a new countdown?

Tap on the green circle with the plus (+) sign in the bottom-right corner of the screen. Make your selections in the set-up form, then tap on SAVE in the top-right corner.

How do I delete a countdown?

Long tap on the countdown event in the list until the dialogue pops up. Then select DELETE.

How can I edit an existing countdown?

Long tap on the countdown event in the list until the dialogue pops up. Then select EDIT.

How do I change the order of the countdowns?

Tap on the menu icon in the top-right corner and select Sort order. Then long tap the icon depicting three grey lines to drag any countdown up or down the list. Tap on Save when you're done.

Does the App alert me when a countdown is about to expire?

Yes, if you tick the box Notification before end in the set-up menu, you will receive an alert message 5 minutes before a countdown reaches zero seconds. We plan to add user-defined alerts in a future version of the App.

I shared my countdown event from the app, but it does not count. Is this an error?

No. The code which makes the screen count up or down in the app or widget is something we can not share. This is largely due to the way the web works since most browsers will consider sharing code to be malicious. The best we can do is share a screenshot of the countdown event at the time of creation and link to a moving web page.

What about GDPR (General Data Protection Regulation)?

On May 25, 2018, the European Union introduced the General Data Protection Regulation (GDPR ), which is legislation on data protection and privacy for all individuals within the EU.

This app does not access nor store any personal information. However, creating a support request from within the app will ask you to provide an e-mail address to allow us to respond. The support request will also gather a modest set of app-specific settings to help us resolve the support request.

The app uses Google Admob to display advertising which in turn helps fund future app development and maintenance. By granting consent, you allow Admob to provide a better-targeted advertising experience based on your interests.

The app allows you to share information to Facebook but does not use any personal information to achieve this goal.

Countdown App

Countdown – Android

Count down to the New Year, birthdays, weddings, retirement. More


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App Updates - What have we been working on?

App Update Version Log

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Version 1.5.1

Jan 23, 2019

  • Countdown presentation changes - swipe wipe left/right on the countdown timer
  • Fixed a few sharing related bugs

Version 1.5.0

Sep 2, 2018

  • Optionally show the number of weeks
  • Choose your own names for locations
  • Added alternative time units for a countdown event

Version 1.4.12

Mar 13, 2018

  • Added new free theme for Easter
  • Widget fixes

Version 1.4.11

Jan 17, 2018

  • Bug fixes

Version 1.4.10

Dec 1, 2017

  • Bug fixes and improvements

Version 1.4.9

Oct 30, 2017

  • Share with WhatsApp
  • Compact view for easier viewing multiple countdowns on one screen
  • Show event creation date/time
  • Lots of minor improvements and bug fixes

Version 1.4.8

Apr 2, 2017

  • Bugfixes and sharing issues

Version 1.4.7

Mar 26, 2017

  • Added new Valentine's Day theme
  • Bugfixes

Version 1.4.6

Nov 28, 2016

  • Widget fixes

Version 1.4.5

Nov 21, 2016

  • Emergency fix for overriding location when auto-set from location services

Version 1.4.4

Nov 20, 2016

  • Introduced new Thanksgiving theme
  • Bug fixes and improvements

Version 1.4.3

Oct 17, 2016

  • Remove option to delete when complete to avoid misunderstandings
  • Minor bug fixes and improvements

Version 1.4.2

Oct 13, 2016

  • Fixed bug for choosing past dates when counting up
  • Fixed bug in custom photos when user clears app cache

Version 1.4.1

Oct 10, 2016

  • New 'Halloween' and 'Just Married' themes
  • Bug fixes and improvements

Version 1.4.0

Sep 25, 2016

  • New custom photo theme available to users who have upgraded
  • Bug fixes and improvements

Version 1.3.8

Aug 29, 2016

  • Use 12/24 hour clocks independent of system setting
  • Easier update/restore procedure
  • Bug fixes and improvements

Version 1.3.7

Aug 8, 2016

  • Fixed bug in countdown event time calculation
  • Fixed bug in widget limitation experienced on some devices

Version 1.3.6

Aug 3, 2016

  • Fixed bug for two widgets for the same event
  • Fixed bug in in-app purchase not removing advertising immediately
  • Fixed bug in for correcting countdown event time when handling DST changes

Version 1.3.6

Aug 1, 2016

  • Fixed bug for two widgets for the same event
  • Fixed bug in in-app purchase not removing advertising immediately
  • Fixed bug in for correcting countdown event time when handling DST changes

Version 1.3.5

Jul 26, 2016

  • Updates and bug fix for users experiencing crashes and stability issues

Version 1.3.4

Jul 19, 2016

  • Added new tax theme
  • Support for landscape countdown details
  • Updates and bugfixes

Version 1.3.3

May 31, 2016

  • Fixed Countdown event sharing bugs

Version 1.3.2

Apr 3, 2016

  • Bug fixes for both widget and app

Version 1.3.1

Mar 7, 2016

  • Added fixes for known bugs from earlier releases

Version 1.3.0

Mar 7, 2016

  • Added a searchable locations list
  • Added a new smaller (4x1) widget
  • Added option to re-order countdowns
  • Fixed bug related to old countdowns sending notification after app update
  • Other small improvements and bug fixes

Version 1.2.3

Feb 3, 2016

  • Fixed bug related to widget not loading

Version 1.2.2

Jan 25, 2016

  • Fixed bug related to low-resolution font for widget
  • Fixed bug related to days value being cropped
  • Fixed bug related to sharing to some mail clients (K-9 and others)
  • Fixed bug in widget on medium sized tablets (7")
  • Fixed bug in generated email attachment for sharing

Version 1.2.1

Jan 6, 2016

  • Minor bug fixes

Version 1.2.0

Dec 21, 2015

  • Added option to share events on Facebook or Instagram
  • Added option to send events to friends via email
  • Simplified location selection interface
  • Even more locations to choose from

Version 1.1.2

Dec 13, 2015

  • Fix for hiding expired events
  • Fix for restore purchase from second device (Ref. FAQ)

Version 1.1.1

Dec 15, 2015

  • Fix for purchase process on tablet devices on Settings page
  • Fix for “Force timezone database update” on Settings page
  • Fix for frozen widget counters after an app crash

Version 1.1.0

Dec 10, 2015

  • Widget
  • New user interface for events
  • Now over 5000 cities available

Version 1.0.1

Jun 16, 2015

  • Generic Theme
  • American Football Theme
  • Basketball Theme
  • Birthday Theme
  • Christmas Theme
  • Due Date Theme
  • Election Theme
  • Football / Soccer Theme
  • Launch Theme
  • New Year Theme
  • Party Theme
  • Retirement Theme
  • Vacation Theme
  • Wedding Theme