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Solar & Lunar Eclipses App App Solar & Lunar Eclipses Support

Frequently Asked Questions

Why do ads still show after an upgrade?

Please try to restore the purchase, then force quit (not delete) the app, and then start it again. This is done in various ways, depending on the device you have.

In some cases, the backend transaction with the App Store fails. If the restore process does not work and you have not received an email receipt for the upgrade from Apple, then you have not successfully purchased the upgrade.

Why can I not see any local info in the app?

If you see the message below, it means your device is not connected to the internet:

«No network connectivity or location data – we need internet access and location information to get eclipse information for your location.»

Please try the following:

  1. Turn on mobile data or connect to Wi-Fi.
  2. Go to Settings > Privacy and activate Location Services.

How do I get info about a certain location?

If you use the free version, you get the local eclipse time, plus the obscuration percentage and magnitude for solar eclipses at your location.

If you have purchased the Map Upgrade, you can get this information for any location on the map.

What about GDPR (General Data Protection Regulation)?

On May 25, 2018, the European Union introduced the General Data Protection Regulation (GDPR ), which is legislation on data protection and privacy for all individuals within the EU.

This app does not access nor store any personal information. However, creating a support request from within the app will ask you to provide an e-mail address to allow us to respond. The support request will also gather a modest set of app-specific settings to help us resolve the support request.

The app uses Google Admob to display advertising which in turn helps fund future app development and maintenance. By granting consent, you allow Admob to provide a better-targeted advertising experience based on your interests.

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App Updates - What have we been working on?

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Version 1.6.0

Jun 12, 2019

  • Added more future eclipses
  • Bug fixes

Version 1.5.1

Nov 7, 2018

  • In-app purchase bug fixes

Version 1.5.0

July 9, 2018

  • Includes more eclipses for 2019 & 2020
  • Fixed bug in map animation

Version 1.4.4

June 13, 2018

  • Fixed empty path map for some devices

Version 1.4.3

Mar 18, 2018

  • Fixed bug in 'shadow path animation' which crashed the app
  • Minor bug fixing

Version 1.4.2

Feb 13, 2018

  • Bug fixes & improvements

Version 1.4.1

Jan 21, 2018

  • Tweaking, bug fixing, and minor improvements

Version 1.4.0

Jan 17, 2018

  • Support for all 2019 eclipses - both solar and lunar
  • Support for noticeable eclipses in the years beyond 2019

Version 1.3.1

Aug 18, 2017

  • Bug fixes

Version 1.3.0

Aug 11, 2017

  • New home screen design
  • Ability to see your location on the map
  • New "What will it look like" animation
  • Increased the accuracy of the countdown
  • Added a countdown to the start of the eclipse for your location
  • Many bug fixes

Version 1.2.1

Aug 8, 2017

  • Fixed bug in the upgrade process. Please try to restore the purchase if you are experiencing trouble after the upgrade.

Version 1.2.0

Aug 4, 2017

  • Improved and increased the information available on the map for both free and upgraded users
  • Improved accuracy of the eclipse times
  • Minor tweaks, improvements and bug fixes

Version 1.1.1

Jul 27, 2017

  • Bugfixes and minor improvements

Version 1.1.0

Jul 21, 2017

  • Improvements to data page including your location

Version 1.0.0

Jun 21, 2017

  • Initial version