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World Clock App World Clock Android App Support

Frequently Asked Questions

How can I get rid of the ads?

For an ad-free app, please purchase the upgrade via Settings.

Why do I still see ads after purchasing the upgrade?

Please try restoring your purchase via Upgrade & Restore in Settings.

How do I delete a city from Favorites?

Hold your finger on a city or location until a dialogue appears that gives you the option to remove the entry. You can also remove a city via the edit screen.

How can I edit the order of the Favorites?

Tap on the pen symbol in the top-right corner, then use one of the following options:

  • either put your finger on one of the symbols with three horizontal lines and drag the entry up or down the list or
  • tap on the three dots and use one of the pre-defined sorting options.

Why doesn't the city search find the location I'm looking for?

You may be using an alternative spelling. To accommodate for different spellings, please go to the search page, tap on the three dots in the top-right corner, select Search options options, and enable the Aliases & misspellings option.

How do I switch between analog and digital clock styles?

Open the Clocks entry in Settings and select Change clock style.

Why does the analog clock face change from white to black?

The analog clock has a white background between 6 am to 6 pm, indicating day time. At 6 pm, local time, it turns black.

How do I switch between 12-hour format (am/pm) and 24-hour format (military time)?

Open the Clocks entry in Settings and select Use 24-hour clock.

Can the app detect my closest location?

Open the Your Location entry in Settings and enable Show your location. You can auto-detect your closest location based on GPS coordinates or set a location manually. Auto-detection needs your permission to use location services on your device.

How can I display the time difference between locations?

Open the Customize Favorites entry in Settings and enable Hours difference from you.

Why isn't my location included?

The app includes over 5000 locations around the world. If you cannot find a specific city via the search functionality, please first make sure your spelling is correct. In some cases, there are several alternative spellings. For example, the capital of Ukraine is listed as Kyiv, not Kiev.

To include some of the most common misspellings in the search:

  • Tap on the 3 white lines in the top-left corner.
  • Select Settings.
  • Select Advanced.
  • Enable Include aliases & misspellings.

If you still do not find your location in the list and think it should be added, please let us know.

Why does the widget stop?

The widget may stop if the application is forced to stop in the background. However, it should automatically start again after 5 minutes. If that does not help, please try to remove the widget from the home screen and then re-add it.

What about GDPR (General Data Protection Regulation)?

On May 25, 2018, the European Union introduced the General Data Protection Regulation (GDPR ), which is legislation on data protection and privacy for all individuals within the EU.

This app does not access nor store any personal information. However, creating a support request from within the app will ask you to provide an e-mail address to allow us to respond. The support request will also gather a modest set of app-specific settings to help us resolve the support request.

The app uses Google Admob to display advertising which in turn helps fund future app development and maintenance. By granting consent, you allow Admob to provide a better-targeted advertising experience based on your interests.

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App Updates - What have we been working on?

App Update Version Log

Have a feature you would like to suggest?
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Version 2.2.11

Jan 5, 2020

  • Major updates behind the scenes for search and upgrade/restore logic

Version 2.2.10

Jul 7, 2019

  • Fix for widget configuration
  • Added more cities to database

Version 2.2.9

Jun 12, 2019

  • Bug fixes

Version 2.2.8

Nov 12, 2018

  • Fixed bug related to AM/PM in widget
  • Alarm fixes
  • Performance enhancements

Version 2.2.7

Jul 16, 2018

  • Favorites can be copied to the clipboard
  • Bugfixes

Version 2.2.6

May 1, 2018

  • Bugfixes
  • Performance enhancements

Version 2.2.5

Apr 1, 2018

  • Bugfixes
  • Performance enhancements

Version 2.2.4

Mar 18, 2018

  • Widget fixes

Version 2.2.3

Jan 30, 2018

  • Bugfixes

This release was only rolled out to 25% of the users and halted due to errors.

Version 2.2.2

Aug 22, 2017

  • Bug fixes for LG devices

Version 2.2.1

Aug 15, 2017

  • Tweaks to the alarm code and presentation
  • Bugfixes

Version 2.2.0

Dec 12, 2016

  • Support for DST/Time Change notifications for favorite cities
  • Support for sorting favorites by UTC time zone
  • Bug fixes and improvements

Version 2.1.0

Nov 3, 2016

  • Added a new DST/Time changes screen for favourite cities
  • Bug fix for digital AM/PM clocks for Android 4.x
  • Bug fixes and improvements

Version 2.0.9

Sep 11, 2016

  • More cities added to the database
  • Added geopolitical note to city data where appropriate
  • Update & Restore Purchase screens now separated
  • Update screen removes advertising without a restore
  • Bug fix for Settings screen when location services permission not given

Version 2.0.8

Aug 28, 2016

  • Allows for choosing your own location manually and not depending on device location services
  • More appropriate language support for some countries
  • Bug fix for Android 7.0 crashes in Settings

Version 2.0.7

Aug 16, 2016

  • Support for bigger screens
  • Fixed vulnerability in in-app purchase
  • Fixed 2 days ahead/behind trouble
  • Fixed widget time issues
  • Fixed languages in city details screen

Version 2.0.6

Jul 19, 2016

  • Fixed widget to avoid a crash on start up. If you were experiencing error messages saying the app had stopped, this is most likely the fix that applies to you.
  • Minor fixes and improvements

Version 2.0.5

Jul 16, 2016

  • Fixed widget problems which were crashing the app. If you were experiencing error messages saying the app had stopped, this is most likely the fix that applies to you.
  • Fixed widget to update to/from 12-hour/24-hour setting immediately when set

Version 2.0.4

Jun 28, 2016

  • Fixed refresh rate for widget clocks - should update immediately
  • Fixed alarms notification when screen locked
  • Fixed settings (clock and app preferences) for Android users below version 5.0
  • General bug fixes and improvements

Version 2.0.3

Jun 23, 2016

  • Fixed AM/PM bug in widget
  • Reduced size for widget
  • General bug fixes and improvements

Version 2.0.2

Jun 22, 2016

  • Fixed permissions bug: Access to Contacts not required

Version 2.0.1

Jun 21, 2016

  • Fixed widget bugs
  • Added UK translations

Version 2.0.0

Jun 21, 2016

  • New and updated user interface