Meeting Planner Meeting Planner iOS App Support

Frequently Asked Questions

What do the colors mean?

Find the most convenient meeting times with our simple “Traffic Light” method:

Green – General working hours.

Weekdays from 09:00 to 17:00 (9am to 7pm).

Yellow – Daytime, general non-working hours.

Weekdays from 07:00 to 09:00 (7am to 9am) and from 17:00 to 22:00 (5pm to 10pm).

Red – Night time/normal sleeping hours or public holiday.

Weekdays from 22:00 to 07:00 (10pm to 7am). On a public holiday, the whole day is red.

Are weekends taken into account?

Saturdays and Sundays are considered non-working days and appear red.

Are public holidays taken into account?

Public holidays are considered non-working days and appear red.

What is the shortest possible duration for a meeting?

The smallest time unit available for meetings is 15 minutes.

I always use the same cities. Do I have to select them every time?

You can define a list of default locations that will automatically appear when you set up a new meeting.

  • Tap on the gear wheel icon in the top-right corner.
  • Select Your default places.
  • Search for and select your default cities.
  • When you are done, tap on Settings in the top-left corner.

Why isn't my location included?

The app includes over 5000 locations around the world. If you cannot find a specific city via the search functionality, please first make sure your spelling is correct. In some cases, there are several alternative spellings. For example, the capital of Ukraine is listed as Kyiv, not Kiev.

To include some of the most common misspellings in the search:

  • Tap on the gear wheel icon in the top-right corner.
  • Select Advanced Settings.
  • Enable Include Aliases and Misspellings.
  • Tap on Settings in the top-left corner.

If you still do not find your location in the list and think it should be added, please let us know.

Can I change the times for green, yellow, or red time slots?

It is currently not possible to change this default setting.

What about GDPR (General Data Protection Regulation)?

On May 25, 2018, the European Union introduced the General Data Protection Regulation (GDPR ), which is legislation on data protection and privacy for all individuals within the EU.

This app does not access nor store any personal information. However, creating a support request from within the app will ask you to provide an e-mail address to allow us to respond. The support request will also gather a modest set of app-specific settings to help us resolve the support request.

Send us an email

Didn't find an answer? Contact our App Support

App Updates - What have we been working on?

App Update Version Log

Have a feature you would like to suggest?
Send us an email

Version 3.2.5

Jul 19, 2019

  • Fixed bug in holiday selection in calendar

Version 3.2.4

Feb 25, 2019

  • Added mandatory privacy policy
  • Updates to internal databases
  • Updated for iOS 12

Version 3.2.3

Aug 27, 2018

  • Improved algorithm for finding the best meeting time
  • General maintenance including bugfixes and improvements

Version 3.2.2

Feb 26, 2017

  • Bug fixes and improvements
  • Only supports Gregorian calendar

Version 3.2.1

Oct 16, 2017

  • Fixes crash when sending result to calendar

Version 3.2.0

Sep 25, 2017

  • Introduces new experimental functionality to find the best meeting time. Enable the "Find best meeting time" feature in Advanced Settings to try.
  • Bug fixes and improvements

Version 3.1.2

Dec 03, 2016

  • Bug fixes and minor adjustments

Version 3.1.1

Oct 22, 2016

  • Fixes a vertical scrolling bug in time slot selector

Version 3.1.0

Oct 10, 2016

  • The time slot selection scrolling is no longer limited
  • City filtering now applies to user session length
  • Carriage return available in notes

Version 3.0.0

Jul 17, 2016

  • Everything is new in this version!
  • Completely redesigned, for iPhone & iPad