World Clock - Time Zones App World Clock - Time Zones App Support

Frequently Asked Questions

I sorted my Favorites via the Alphabetical Favorites menu option, but now the cities are no longer in alphabetical order.

The Alphabetical Favorites menu option is currently an in-session function, meaning it sorts the cities currently stored as Favorites but makes no guarantees that the list of Favorites will remain sorted. To change the order permanently use the Edit functionality.

Do I have to pay again to remove the ads?

No. Please restore the purchase from within the app.

I bought the upgrade on my iPhone. Do I have to pay again for my iPad?

No. If you are logged in with the same Apple Id then restoring the purchase should be sufficient.

How do I synchronize the clocks for accuracy?

The app synchronizes time with an accurate time source so you can trust timeanddate.com has the correct time even if your device clock is not showing the correct time. Tap on Accuracy from within the main settings screen to sync the clock within the app to timeanddate.com. Note that synchronizing will only adjust the clock used within the app. It will not synchronize the system clock on the device.

What about GDPR (General Data Protection Regulation)?

On May 25, 2018, the European Union introduced the General Data Protection Regulation (GDPR ), which is legislation on data protection and privacy for all individuals within the EU.

This app does not access nor store any personal information. However, creating a support request from within the app will ask you to provide an e-mail address to allow us to respond. The support request will also gather a modest set of app-specific settings to help us resolve the support request.

The app uses Google Admob to display advertising which in turn helps fund future app development and maintenance. By granting consent, you allow Admob to provide a better-targeted advertising experience based on your interests.

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App Updates - What have we been working on?

App Update Version Log

NOTE: App will soon be retired from further development

Version 1.6.24

August 12, 2019

  • Bug fixes & minor improvements

Version 1.6.23

April 4, 2019

  • Fix crash bug on startup in instances where the device has no network connectivity

Version 1.6.22

Mar 3, 2019

  • iOS 12 support
  • Fixed incorrect advertisement placement for free usage
  • Bug fixes

Version 1.6.21

Jan 16, 2019

  • Reverted the removal of landscape support for iPads

Version 1.6.20

Jan 14, 2019

  • Fixed bug when saving 12/24 clock type
  • Added more world cities to database

Version 1.6.19

Nov 7, 2018

  • Added more locations
  • Privacy screen added for user information
  • Bug fixes, performance enhancements and improvements

Version 1.6.18

Aug 13, 2018

  • Added more locations
  • About screen added to alleviate support assistance
  • Bug fixes, performance enhancements and improvements

Version 1.6.17

May 24, 2018

  • Bugfix for time in North Korea

Version 1.6.16

May 1, 2018

  • Upgraded UI to support large screens
  • Direct support form directly to app development team
  • Maintenance and bugfixes

Version 1.6.15

Oct 17, 2017

  • Fixes crash when sending result to calendar

Version 1.6.14

Sep 30, 2017

  • Bug fixes for iOS 11 and in-app purchases

Version 1.6.13

Sep 20, 2017

  • Fixes crashes on startup

Version 1.6.12

May 20, 2017

  • Added more cities, now over 5000 to pick from

Version 1.6.11

Sep 24, 2015

  • Ready for iOS 9!

Version 1.6.10

Jun 19, 2015

  • Removes the popup box advertising for the new app on start
  • Support for 64 bit devices
  • Fixes a bug for iOS 7 users (crashing on start)
  • This app will be deprecated in the future and maintenance work will be reduced. Please check out our new offering which will grow to include more and more features.

Version 1.6.9

Jun 3, 2015

  • Updated city database
  • App will soon be retired

Version 1.6.8

Jan 9, 2015

  • Fixed errors in the timezone database