World Clock App World Clock iOS App Support

Frequently Asked Questions

I upgraded the app, but I still see advertising.

Please check that you received a receipt from Apple confirmed the purchase.

Try to restore the purchase from the settings menu.

Restart the app

Searching for time zones

Currently it is not possible to add time zones apart from the UTC zones. We hope to make this possible in a future version.

Do I have to pay twice to use the upgrade on two devices?

No. Once you have purchased the upgrade you can use it on all of your devices at no extra cost. To download the upgrade on a second device, go to Settings >Upgrade or Restore and tap on Restore Purchase. Just make sure you are logged into the same iTunes account.

I purchased the World Clock Gold-Time Zones app. Can I get the new World Clock app for free?

Unfortunately not – let us explain why: The World Clock Gold-Time Zones app was developed a long time ago, so with the appearance of new iOS versions, it was experiencing more and more problems. This is why we decided to go back to square one and make a new, state-of-the-art app with a heap of added functionalities, such as a syncing option, a Notification Center widget, and additional info about each city.

In any case, once you have bought the World Clock Gold-Time Zones, you can still use it on your device for as long as you wish.

Can I sync my Favorites between devices?

Yes, synchronization via iCloud is available. Just be sure to be logged in with the same iCloud user name.

How do I change the order of my favorite cities?

Tap on Edit list on the Favorites page. For each city, a symbol showing 3 horizontal grey lines appears. Put your finger on one of those symbols, then drag the city up or down the list.

How do I select a different current location?

By default, the app detects and shows your actual current location. If you would like to set a different city as home location, go to Settings > Your location > Set place and select any city.

Why doesn't the city search find the location I'm looking for?

You may be using an alternative spelling. To accommodate for different spellings please go to Settings > Advanced and activate Include aliases and misspellings.

Can I also use a state name as a search term?

Yes, but please go to Settings > Advanced and make sure Include state names is activated.

Note that if this option is enabled, the city search will show all locations within a state matching your search term. For example, if you enter New Y, it will show all locations in New York State. This may be impractical if you are looking for New York City.

How can I display the time difference between locations?

The app can display the time difference between your current location and each city in the Favorites list. To enable this functionality, please go to Settings > Customize Favorites and enable the option Hour difference from you.

How does the widget work?

The World Clock App includes a widget that gives you access to your favorite cities in the Notification Center.

To open the Notification Center, swipe down from the top of your screen.

In the free version, you can add up to two cities to the widget. If you would like to add more cities, please buy the upgrade.

Why can't I add more than 2 cities to the widget?

In the free version of the app, the number of cities you can add to the widget is limited to two. If you would like to add more locations, please purchase the upgrade (Settings > Upgrade or Restore).

I accidentally bought the upgrade. Can I get a refund?

Apple controls the entire purchasing process, including the refunds. If you would like a refund, please try following the link in the receipt you receive when buying the upgrade. This should normally not be a problem within a certain time frame, but it's not us making that decision.

Does this app work on iPad?

Yes, this app is optimized for both iPhone and iPad.

Does this app work on Apple Watch?

No, but we may look in to it in the future.

How accurate is your data?

timeanddate.com is the leading website for all things related to world time. We are a dedicated team of developers, researchers, and editors who update and maintain our databases on a daily basis. So to answer your question: the info you see in the app is as accurate and reliable as can be.

How many cities are available in the app?

Our database currently includes over 5000+ locations worldwide. New cities are added all the time.

Why did you remove the Time Zone Map?

Our previous World Clock Gold app included a Time Zone Map, but we experienced issues with accuracy, loading time, and file size of the app. We are considering adding the Time Zone Map to the app at a later date when we have found a satisfactory solution to those problems.

How do I remove the Your location from my Favorites?

Go to Settings > Your location and disable Show your location.

Is it still possible to enable dark mode?

The new World Clock app does not have the same dark mode option as the old one, but you can get a very similar result by using the iOS Invert Colors functionality. Simply open the iOS Settings App, go to General > Accessibility and activate Invert Colors.

I want to become a beta tester, how does that work?

We are looking for users who would like to test future versions of the app. If you are interested please send us your first and last name, as well as the email address you use for your iCloud account using the Submit feedback option in the app's settings menu. You will receive an email with instructions when a new release needs to be tested. If you do not wish to be a tester anymore, you can opt out at any time.

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App Updates - What have we been working on?

App Update Version Log

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Version 1.7.4

Nov 12, 2017

  • Fixed bug in DST time zone information data

Version 1.7.3

Oct 16, 2017

  • Fixes DST bug in time zone converter

Version 1.7.2

Oct 10, 2017

  • Fix for DST clocks showing wrong time
  • Fix for sunset time

Version 1.7.1

Oct 09, 2017

  • Fixes UI bugs in time zone converter interface
  • Fixes UI flickering bug on main screen

Version 1.7.0

Sep 27, 2017

  • Introduces a new widget with paging features

Version 1.6.4

Jul 1, 2017

  • Bugfixes and improvements

Version 1.6.3

Apr 13, 2017

  • Fixes the bug for the rendering of the home/start screen

Version 1.6.2

Mar 18, 2017

  • Introduces a fix for users still seeing advertising after restoring the purchase

Version 1.6.1

Feb 05, 2017

  • New widget administration screen to easily add/remove cities to/from the widget
  • App translation to German

Version 1.6.0

Dec 04, 2016

  • New and improved Time Zone Converter screen

Version 1.5.3

Nov 6, 2016

  • Bug fix for viewing favorites after restoring a purchase

Version 1.5.2

Oct 11, 2016

  • Fixes advertisement bug for iPad Pro

Version 1.5.1

Oct 10, 2016

  • Bug fixes and improvements

Version 1.5.0

Oct 01, 2016

  • New DST/Time changes screen
  • Get DST/Time change notifications for your favorite cities
  • Bug fixes

Version 1.4.5

Aug 31, 2016

  • Added note for cities containing geo-political data
  • Many more cities added
  • Fixed bug in iPad split screen views
  • Fixed bug related to missing seconds value
  • Fixed bug in city details time zone graph
  • Fixed bug for date in widget
  • Minor fixes and improvements

Version 1.4.4

Jul 17, 2016

  • Fixed fonts in Edit favorites screen
  • City details screen now displays any known 'other names' if any are available
  • Database downloading more stable
  • Fixed DST in timeline on city details page
  • Performance fix for scrolling the data on the city details screen
  • Added more cities to database

Version 1.4.3

Apr 22, 2016

  • Search for a city alias/other name added
  • Fixed bug when updating timezone database
  • Fixed bug for location detection and user prompt results
  • Fixed text and city limitation inconsistencies
  • Minor bug fixes and improvements

Version 1.4.2

Apr 06, 2016

  • Better formatting for 12/24 hour clocks
  • Fixed empty favorites screen bug
  • Fixed jumpy scrolling page bug
  • Minor bug fixes and improvements

Version 1.4.1

Mar 01, 2016

  • Fixed name/state bug for favorite cities on iPad
  • Fixed DST clock direction illustration for cities below equator
  • Various smaller bug fixes

Version 1.4.0

February 6, 2016

  • Simplified configuration of the favorites list
  • New, more organized settings screen
  • Added day and night color indicators on favorites screen
  • Support for a more iPad-friendly user interface
  • Various bug fixes

Version 1.3.2

December 12, 2015

  • Fixes some issues related to automatic sorting of favorite cities.

Version 1.3.1

November 12, 2015

  • Fixes a bug for users who restore from another device.

Version 1.3.0

November 9, 2015

  • New customization options for favorite city screen. Now gives users full control of the desired detail level.
  • Updated user interface for the Today Extension widget.
  • More cities added to the database.
  • Improved Moon data presentation.

Version 1.2.1

July 19, 2015

  • Ready for iOS 9
  • Removes favorite screen city limitation
  • Introduces support for Spotlight Search
  • More city twilight data available
  • UI improvements

Version 1.2.0

July 19, 2015

  • Added for each city: Moon rise/set times, twilight phases, and area codes
  • Added option to reset information order on city page
  • Disabled purchase button for users who have purchased the upgrade
  • Removed dialog box that asks user to update timezone database
  • App Store rating links correctly to Apple AppStore app
  • Fixed Time Converter update frequency, which had been causing trouble on 32 bit devices
  • Fixed display of day length difference compared to previous date
  • Fixed bug causing the app to crash when viewing UTC place entries
  • General UI fixes and improvements

Version 1.1.6

June 17, 2015

  • Improved search for city names containing spelling errors in query
  • Digital clocks now show seconds if enabled (Settings)
  • Added ability to turn off and on showing seconds on the digital clock
  • Added direct link to online FAQ page
  • Added feature to reset order of city page details
  • Minor UI changes

Version 1.1.5

May 31, 2015

  • Time converter utility added
  • City page time zone graph changes to ease readability
  • Expanded city database to include even more cities
  • Bug fixes

Version 1.1.0

May 07, 2015

  • Sun information added (rise, set, position, day length)
  • Time zones added
  • Day light Savings Clock Changes added
  • Currency & language added
  • Bug fixes